Privacy Policy

2. Personal information we collect

• Contact details you provide (e.g., name, email address, phone number).
• Inquiry and booking information (e.g., topic of inquiry, preferred dates/times, coaching/video-related details you submit).
• Account or profile information, if you create one.
• Device and usage data (e.g., IP address, browser/device information, pages viewed, referring URLs) for analytics and security.

3. Purpose of use

We use personal data for the purposes of: (1) responding to inquiries and processing coaching/booking requests; (2) providing coaching/video services; (3) contacting you about service delivery and support; (4) managing billing/payments where applicable; (5) operating, securing, and improving our website (including analytics and fraud prevention); and (6) complying with legal obligations.

Required disclosure reference: Act on the Protection of Personal Information.

4. Legal basis / compliance notes (Japan)

5. Sharing and disclosure

• Service providers: We may share personal data with vendors that help us operate the website or provide services (e.g., hosting, analytics, customer support), under confidentiality obligations.
• Legal compliance: We may disclose personal data if required by law, regulation, or valid legal process.
• Business transfers: In the event of a reorganization or transfer of business, personal data may be transferred, subject to appropriate safeguards.

6. International transfers

If we transfer personal data internationally, we will take appropriate measures to protect it in accordance with applicable Japanese requirements.

7. Retention

We retain personal data only for as long as necessary for the purposes described above, unless a longer retention period is required or permitted by applicable law.

8. Your rights and choices (Japan)

Depending on the applicable circumstances under Japanese law, you may be able to request disclosure, correction, suspension of use, or deletion of your personal information, as well as confirm the handling details. We may verify your identity before acting on requests.

If you are a customer or lead and you have consent-related choices (where applicable), you may also withdraw consent by contacting us using the details below.

9. Contact us

To make inquiries about this Privacy Policy or your personal data, contact:

Business identification: Kabushiki Kaisha (K.K.) coachwise.top, Address: 1-2-3 Shinjuku, Shinjuku City, Tokyo 160-0022, Japan. Legal representative: Emma Meyer (Managing Director). Company registration number: 60283163. VAT / tax registration number: DN204623929.